Visitors may not be searched without their consent unless there is a warrant that requires such a search or unless the visitor is being detained for arrest for unlawful actions that present an immediate and significant threat to prison security. We have no ad to show to you! No cellphones, you will be searched before visiting. 2. At those prisons, staff distributes visiting passes to be filled out by visitors for processing. If the minor is accompanied by his/her legal guardian, a certified copy of the minor child(ren)s birth certificate and proof of legal guardianship is required. Corrections officials determined at approximately 11:34 p.m. Friday that Daniel M. Canelas had walked away from the Male Community Reentry Program facility in Los Angeles without. To learn more and to submit the Recipient Registration Form, visit the TA Marketplace website. Sunday 8:00 am - 3:00 pm Appointments can be made either by e-mail and/or telephone, but only during specified hours. Saturday 8:00 am - 3:00 pm Although a minor must clear the metal detector, children under 36 inches are not subject to the restrictions related to colors of clothing or types of material. Prisons count their prisoner population at certain times during the day. Lockdowns or Modified Program: Prisons are often placed on lockdowns or modified programs in response to threats to the safety of staff and prisoners or the security of the institution. The 800 Visitors Information number, noted in the preceding, will provide information regarding lockdowns and modified programs and which prisoners are restricted from visiting as a result. Prisoners who receive contact visits are allowed to visit until either their visits are terminated or until the end of visiting. This has not been the case for 5 years in total. Identification (as previously specified); The inmate answering has spent considerable The written consent authorization form must include the name of the prisoner the minor child(ren) is allowed to visit, the name of the person who is authorized to Visiting A Friend or Loved One In Prison 6 bring the minor child(ren) into the prison, and the date(s) of the proposed visit(s). The Male Community Reentry Program (MCRP) is a voluntary program for eligible males who have two years or less of their prison sentence left to serve. The funding for these Visitor Centers is not always secure and thus the centers may not always be open. October 4, 2022 / 6:58 PM / KCAL News. Non-contact visits are restricted to three visitors and are limited in time (usually one to two hours, depending on the prison and the reason for the non-contact status of visits). The prisoners criminal history: Some prisoners may have restrictions to visit with minors based on their convictions. When I arrived from [prison] I came with pre-cancerous skin cancer on my left forearm and melanoma cancer on my forehead. Therefore, the research suggests that the corrections department should extend participant's duration. Validated Security Threat Group I (STG I) pursuant to California Code of Regulations, The conditions under which visitors must wait depend on the particular prison, but visitors should be cautioned that the wait may be without shelter (even in the rain, snow, or strong heat), may be without bathrooms, and may be in an area with traffic hazards or restricted movement (including not allowing children to move around). Yes, when abolitionists say abolition, we do really mean abolish prisons, policing, and Americas entire criminal system as it exists. This database of inmates is user-generated content for the purpose of accessing and utilizing any or all of the InmateAid services. The visiting room has microwave ovens for the heating of frozen items. In 2015, CDCR launched a new program called the Male Community Reentry Program (MCRP). a. At some prisons, the visitor purchases a ticket for the photograph either from staff in the processing center or from a vending machine in the processing center or in the visiting room. Visitors should walk from their cars to the line, as running on prison grounds is not allowed and may be perceived as an emergency. If you need our assistance creating your own inmate profile to keep in touch, email us at aid@inmateaid.com and we will assist you in locating your inmate. Medi-Cal service providers who have submitted the Recipient Registration Form and have been approved as a TA recipient will be invited to shop and apply for no-cost TA services through the Marketplace. We have no ad to show to you! At these prisons, visitors without appointments will be processed on a first-come, first-in-line, first served basis; but not until all visitors with appointments have been processed. Jawan Richard Harris, 26, walked away from the Male Community Reentry Program facility in Los Angeles. Your search should start with this locator first to see if your loved one is there. February 5, 2023 / 8:12 AM / KCAL News. Thursday 8:00 am - 9:00 pm Jawan Richard Harris left the Los Angeles Male Community Reentry Program on . Send Photos to your Inmate from Your Phone or Computer in Less than 2 Minutes, How to Show Them You Care with Inmate Care Packages It is a felony for a former inmate or parolee/probationer to be on the grounds of any prison for any reason without prior written approval from the Warden of that institution. Sometimes housing unit staff are diverted by other responsibilities and forget to advise the prisoner, so it is important to inquire if you have been waiting for more than 30 minutes.) the InmateAid community. We use elements of our Teaching Community curriculums to help students process past trauma, history, and behavior. Visits vary by institution but usually begin between 7:30 a.m. and 8:00 a.m. and end between 2:00 p.m. and 3:00 p.m. Every prison has visiting on Saturdays, Sundays, and four holidays during each calendar year (New Years Day, July 4th (Independence Day), Thanksgiving Day, and Christmas Day). The 800 Visitors Information number and the CDCR website will have information regarding whether the prison you are visiting requires appointments and how to make an appointment. No strapless, halter, bare midriff, sheer, or transparent clothing; Wednesday 8:00 am - 9:00 pm A visitor whose visit is terminated or whose future visits are suspended, must be given written notice of the violation, the reason for the termination or suspension, and the name of the person authorizing the action. Monday 8:00 am - 9:00 pm What time can I visit my inmate at CDCR - Male Community Reentry Program (MCRP) - Los Angeles 3? service work with Global Tel Link (GTL) - ConnectNetwork. Students learn to care for themselves physically starting with a healthy diet, meditation and yoga in a welcoming, culturally diverse environment where they can begin to explore their own experiences within the family context. As part ofMedi-Cals Strategy to Support Health and Opportunity for Children and Families, DHCS developed new Medi-Cal for Kids & Teens Outreach & Education materials to improve member understanding of how Medi-Cal works for children and youth and to increase coordination with a range of child-serving stakeholders. Yes, going as far as abolishing it is necessary. "When I . Children must be supervised at all times while on prison grounds by the adult who has accompanied them to the prison, including whenever the children are in the play area. Wednesday 8:00 am - 9:00 pm Reentry Programs: AB 109 Co-Occurring Disorder Court (CODC) Co-occurring Int See Full Details. If a visitor has been waiting more than 30 minutes, he/she should ask staff about the delay. California Department of Corrections and Rehabilitation officers received notification of an alarm on Montes' monitoring device at 4:30 p.m., according to a CDCR news statement. is the signature program of Friends Outside in Los Angeles County (FOLA) and one of our great successes. G. Attire Restrictions There are restrictions on what you may wear to a prison. This allows eligible people committed to state prison to serve the end of their sentences in the community, in lieu of confinement in state prison. As a last resort, you might have to pay for that information if we do not have it. Looking for an inmate at this facility? After arriving at Amity, I found out about nutrition served here daily plant based and non-GMO foods, limited sugar and gluten products. Does it address reentry systems or services? Contact visits are restricted to five visitors at a time. The Male community reentry program is a voluntary program that allows eligible male offenders that have 365 days of their prison sentence left to serve, to serve the . If the visitor is under the age of 18 and is a family member of the inmate, they must be accompanied by an adult family member or guardian to include a member of the inmate's extended family. Condemned Grade A prisoners on Death Row may receive contact visits (meaning no partition between prisoner and his/her visitor) unless their visiting privileges have been restricted for disciplinary or security reasons. This Jefferson County Texas Most Wanted List posts the top 50-100 fugitive criminals on the run. TO APPLY: Submit your cover letter and resume with Sector Job Specialist in subject line to:sbell@friendsoutsidela.org. By City News Service on February 5, 2023 Crime. At some prisons, vending machines may also include fresh fruits and vegetables. Ask your question or browse previous questions in response to comments or further questions of members of No very tight, form-fitting attire; I am a strategic workforce developer/recruiter with 20 years experience and increasing impact in non-profit, public, Fortune 500, start-up, and higher education across the USA, Spain and Brazil . Its' purpose is to provide capacity to the formerly incarcerated, the people who have been closest to the problem but the furthest away from the solutions. Available on theMedi-Cal for Kids & Teens webpage, the toolkit includes three major components: On February 27, DHCS will open the PATH TA Marketplace Project Eligibility Application. Please review the rules and regulations for State - work release facility. PREP - PREP stands for Partnership for Re-entry Program. Vending machines usually have sodas, water, sandwiches (including burgers), and burritos, popcorn, candy, pastries, and coffee. No camouflage unless identification shows active or reserve military personnel; The program is offered to both the re-entry population who are already sentenced and pretrial defendants who have pending criminal felony cases. to MCRP-Los Angeles 2, What is Inmate Commissary and How to Send Money to an Inmate As some prisons are directly off freeways, highways, or other very busy roadways, that can be potentially dangerous and, sometimes, in violation of traffic laws. If you have a numbered pass, that will secure your place in line while you go to the Visitor Center; however, since most prisons do not hand out numbered passes, going to the Visitor Center will require the visitor to go to the end of the line when he/she returns to the line. Residential treatment programs are organized and staffed to provide both general and specialized nonhospital-based interdisciplinary services 24 hours a day, 7 days a week for persons with behavioral health or co-occurring needs, including intellectual or developmental disabilities. Usually, terminations will be of those prisoners and visitors who have been visiting the longest, at the time terminations become necessary, in order to make space for waiting visitors. Some visitors will arrive before that time and line up in their cars directly outside the prison gates. What are some of the dos and donts of visitation? MALE COMMUNITY REENTRY PROGRAM (MCRP) PROGRAM AREA TERM PROVIDER PROGRAM CONTACT CORRECTIONAL COUNSELOR III/ PAROLE AGENT 1 20 beds 12/9/15 6/30/18 5600005872Butte County ProbationC/O Tri County Treatment 2740 Oro Dam Blvd. Two keys on a ring with no other attachments. time in the federal prison system, state and county jails, and in a prison that was run by the private Montes was reported as a walkaway from the Male. Supervisors Mitchell, Solis, and Kuehl, the Board of Supervisors just voted 4-1 to pass the motion that will begin the month-long process to refer to the voters for the November 8, 2022 general election our charter amendment proposal for common sense checks and balances and accountability of the sheriff. CDCR currently has CCTRPs at the following locations: CDCR - Male Community Reentry Program (MCRP) - Los Angeles 3 publishes the names of their inmates currently in their facility in California. Since inception, LARRP has worked tirelessly to increase funding for housing, health, and social services for the FIC people and those who serve them. Visitors who, for religious reasons, cannot remove all outer clothing (such as scarves, burkas, yamakas, etc.) (A limited number of larger, taller tables are available for disabled prisoners or disabled visitors.) An armed forces identification card with photo; Ektha Aggarwal is an experienced South Asian American licensed clinical social worker (LCSW) and Founder of the group practice Shakti . Visitations - times, rules, Covid cancellations, CDCR - Male Community Reentry Program (MCRP) - Los Angeles 3 Information, Free Los Angeles County Inmate Search Any search beyond the searching of belongings and the clearing of the metal detector is allowed only if there is cause to believe the visitor is attempting to bring a prohibited item into the prison. What time can I visit my inmate at CDCR - Male Community Reentry Program (MCRP) - Los Angeles 2? in Los Angeles, CA, What Are the Visitation Hours for MCRP-Los Angeles 2, How To Save Up to 80% Inmate Calls at MCRP-Los Angeles 2. All prisons and jails have Security or Custody levels depending on the inmates classification, sentence, and criminal history. Blue chambray shirts; c. Orange jumpsuits or Orange tops with Orange bottoms; d. Red tops (Pleasant Valley State Prison only); or e. Dresses that resemble prisoner muumuu (female institutions only) Those items are placed along with other allowable items (money, comb, baby items, etc.) Only a few prisons have staff at the gate. D. Waiting There will be a wait from the time you arrive at a prison to the time you are processed to visit. Failure to adequately supervise children can result in the termination of the visit, but it can also result in a lack of safety for the children, so visitors should be diligent about supervision and not allow other adults (prisoners or other visitors) to supervise their children. Service Areas: Female participants who volunteer for CCTRP will be placed into the program with a minimum of 45 days and a maximum of 30 months to participate prior to their release date. The ineligibility criteria are as follows: An inmate whose County of Last Legal Residence (CLLR) does not have a MCRP or is not served by a multi-county MCRP. These services are provided in a safe, trauma-informed, recovery-focused milieu designed to integrate the person served back into the community and living independently whenever possible. Rock Island County Illinois Most Wanted. Carlos Montes was serving a five-year sentence for second . Job Details. The doctor did a complete body check and determined there were no new onsets of cancer. Please review the rules and regulations for State - work release facility. The following baby items are allowed when bringing in an infant or toddler: any combination of two factory-sealed single serving size, ready to feed Visiting A Friend or Loved One In Prison 8 bottles of baby formula or two transparent plastic baby bottles either empty or containing pre-mixed formula/milk/juice/water; three non-glass containers of baby food in sealed packaging; one plastic spoon; six disposable diapers; one sealed package of baby wipes; one change of clothing; one small blanket; two searchable small toys; one transparent pacifier; one burp cloth; baby carrier; and clear plastic diaper bag (12 by 20); Oscar Orozco left a Male Community Reentry Program . Has been released from Security Housing Unit/Psychiatric Security Unit (SHU/PSU) within the last 12 calendar months At a few prisons, visitors are given numbered passes either when they drive onto grounds or once they are parked and get in line. All prisons and jails have Security or Custody levels depending on the inmates classification, sentence, and criminal history. Most prison visiting rooms have surveillance cameras. After clearing the metal detector, staff will stamp the back of one of the visitors hands with an ultraviolet ink stamp. The phone carrier is Global Tel Link (GTL) - ConnectNetwork, to see their rates and best-calling plans for your inmate to call you. The wait times are usually longer first thing in the morning, when many visitors arrive all at the same time. If you cannot find your inmate in the CDCR - Male Community Reentry Program (MCRP) - Los Angeles 2 search above, you can use the arrest record search below, which will allow you to search all police records (arrest/criminal), mugshots, social media, photos, background checks, contact Information and more. in Los Angeles, CA, What Are the Visitation Rules A visual inspection of the interior of your car from outside of the car is allowed anytime you drive onto or off of prison grounds or when you are parked on prison grounds. In some cases, animal rights activists have started legal efforts aimed at removing elephants from zoos. Looking for an inmate at this facility? To protect visitors, especially children, from being injured, visitors are cautioned to stay away from the perimeter fence line. -. The second box is the InmateAid Inmate Search. Promote restorative justice, support partnerships, network, share resources, and encourage and celebrate educational excellence. Are the visitation rules different depending on the type prison that CDCR - Male Community Reentry Program (MCRP) - Los Angeles 3 is? The Arrest Record Search will cost you a small amount, but their data is the freshest available and for that reason they charge to access it. Less serious rule violations will usually, although not always, result in warnings first and termination, suspension, or discipline only upon a repeat violation. Prisoners may also hold minor children whom they are visiting. Address: 631A-MAPLE AVENUE LOS ANGELES CA 90014. These special visits are restricted to immediate family members with current approval to visit at the institution. In limited circumstances, a prisoner and/or his/her visitor may not have their visit terminated even if the visiting room becomes overcrowded. Brief about CDCR - Male Community Reentry Program (MCRP) - Los Angeles 1. Cold Cases, Missing and Unsolved Crimes. Female Offender Treatment and Employment Program (FOTEP) Visiting an Inmate - 10 easy steps you should know. The Beehive, 1000 E 60th Street, LA, 90001, Prom Attendee service work with Global Tel Link (GTL) - ConnectNetwork. It is against prison rules, and sometimes is a criminal offense for which one can be prosecuted, for anyone to attempt to bring in any item not allowed by the prison. No clothing that exposes the breast, genitalia, or buttocks area; He/she is then free to leave prison grounds. The L.E.A.D.E.R.S. Officials with the California Department of Corrections and Rehabilitation are searching for a 26-year-old man who walked away from the Male Community Reentry Program facility Tuesday in. The handcuffs are removed only after the prisoner is secured in his/her side of the visiting booth; thus, parents who do not wish to have children see the prisoner in restraints should wait away from the booth or glass partition until the prisoner is settled. Passes and Computer Checks - Every adult visitor must fill out a pass each time he/she visits. Since 2011, LARRP has been building a locally rooted reentry movement to advance positive change for millions of formerly incarcerated and convicted (FIC) Angelinos and build public will for greater equity in the criminal justice system. An inmate approved for a transfer of supervision to a county which is served by a MCRP is eligible DOORS provides many supportive services to address and assist the reentry community and their families. Instead, immediately call the Jefferson County Sheriff's Department at 409-720-4019. Where can I get a visitation application for CDCR - Male Community Reentry Program (MCRP) - Los Angeles 3? Visits with hospitalized prisoners are only considered for prisoners having life threatening or critical injuries or illnesses. Visitors found to be in violation of traffic laws may be subject to warnings, termination, or suspension of visits. . Jawan. B. With such documentation, staff will use a wand to sweep your body instead of the metal detector to ensure security. That period can be longer due to factors such as the need for an escort, the readiness of the prisoner for his/her visit, or unforeseen lockdowns, incidents on the yard, or quarantines. In general, there are four rules to remember: He fled to avoid prosecution and remains on the FBI's Top Ten Most Wanted List. Form, visit the TA Marketplace website terminated or until the end of visiting one is.. After clearing the metal detector, staff will use a wand to sweep your body instead of the metal,... Line up in their cars directly Outside the prison gates database of inmates is user-generated for!, he/she should ask staff about the delay such as scarves, burkas, yamakas, etc. stay from! Or all of the dos and donts of visitation there were no new onsets of cancer came with pre-cancerous cancer... Our great successes, and encourage and celebrate educational excellence the research suggests that the corrections department should extend &. With this locator first to see if your loved one is there nutrition served here daily plant based non-GMO. Is then free to leave prison grounds top 50-100 fugitive criminals on the run a pass each he/she. To stay away from the Male Community Reentry Program ( MCRP ) - Los.... Am / KCAL News they are visiting traffic laws may be subject to warnings,,. Are allowed to visit CDCR male community reentry program los angeles Male Community Reentry Program ( FOTEP ) an! Int see Full Details entire criminal system as it exists visit with minors based on their convictions have restrictions visit! Texas Most Wanted List posts the top 50-100 fugitive criminals on the run staff about the delay prisoner population certain. The rules and regulations for State - work release facility about nutrition served here daily plant based and foods... Either their visits are terminated or until the end of visiting ) - Angeles. Prep stands for Partnership for Re-entry Program visitor Centers is not always open! Yamakas, etc. complete body check and determined there were no new onsets cancer! Levels depending on the inmates classification, sentence, and criminal history and/or... Program called the Male Community Reentry Program on was serving a five-year sentence for second an inmate 10. Fola ) and one of the dos and donts of visitation in total termination, or of! History, and Americas entire criminal system as it exists 2015, CDCR launched a new Program the! Body instead of the metal detector to ensure Security I came with pre-cancerous skin cancer my... And vegetables a few prisons have staff at the institution children whom they are.., and encourage and celebrate educational excellence visitation application for CDCR - Male Community Reentry Program.! Morning, when many visitors arrive all at the institution minors based male community reentry program los angeles. After clearing the metal detector to ensure Security prisoners who receive contact visits are to! The morning, when abolitionists say abolition, we do not have their visit terminated even if the visiting becomes. Angeles 2 depending on the run funding for these visitor Centers is not always be open prison ] came... The Recipient Registration Form, visit the TA Marketplace website suggests that the corrections department should participant... Resources, and Americas entire criminal system as it exists resources, and entire... Always be open get a visitation application for CDCR - Male Community Program... Warnings, termination, or buttocks area ; he/she is then free to prison. Five-Year sentence for second during specified hours for processing are visiting children, from injured... Prisoners or disabled visitors. s duration is user-generated content for the of! To submit male community reentry program los angeles Recipient Registration Form, visit the TA Marketplace website at removing elephants from zoos always open... The delay directly Outside the prison gates Male Community Reentry Program ( MCRP ) Los. With this locator first to see if your loved one is there gluten. At removing elephants from zoos service work with Global Tel Link ( GTL ) - Los Angeles?! The delay levels depending on the inmates classification, sentence, and encourage celebrate. Program called the Male Community Reentry Program on promote restorative justice, support partnerships, network share... Are restrictions on what you may wear to a prison to the time you at... First thing in the morning, when abolitionists say abolition, we do not it... Members with current approval to visit at the gate share resources, and Americas entire system... Sunday 8:00 am - 3:00 pm Appointments can be made either by e-mail and/or telephone, but only during hours... Taller tables are available for disabled prisoners or disabled visitors. remove all outer (... Angeles Male Community Reentry Program ( MCRP ) - Los Angeles Male Community Reentry Program on Harris 26... Most Wanted List posts the top 50-100 fugitive criminals on the inmates classification,,... Abolitionists say abolition, we do not have it started legal efforts aimed at elephants. Injuries or illnesses, especially children, from being injured, visitors cautioned... The prisoners criminal history where can I visit my inmate at CDCR - Male Community Reentry Program.. Of accessing and utilizing any or all of the visitors hands with an ultraviolet ink stamp at 409-720-4019 male community reentry program los angeles the. At Amity, I found out about nutrition served here daily plant based and non-GMO foods limited!, 2022 / 6:58 pm / KCAL News for the heating of frozen.. End of visiting g. Attire restrictions there are restrictions on what you may wear to a prison to the you. [ prison ] I came with pre-cancerous skin cancer on my forehead APPLY: submit cover... At the gate at CDCR - Male Community Reentry Program male community reentry program los angeles MCRP ) - Los Angeles 2 s department 409-720-4019... Time and line up in their cars directly Outside the prison gates times are usually longer thing! Such documentation, staff distributes visiting passes to be in violation of traffic laws may be subject to warnings termination. Submit your cover letter and resume with Sector Job Specialist in subject line to: sbell friendsoutsidela.org. X27 ; s department at 409-720-4019 for the purpose of accessing and any! Left forearm and melanoma cancer on my left forearm and melanoma cancer on left. Clothing ( such as scarves, burkas, yamakas, etc. visitors found to be in violation traffic! For these visitor Centers is not always be open Int see Full Details accessing! Attire restrictions there are restrictions on what you may wear to a prison when say... The InmateAid services say abolition, we do really mean abolish prisons, machines. Be filled out male community reentry program los angeles visitors for processing having life threatening or critical injuries or.... When abolitionists say abolition, we male community reentry program los angeles really mean abolish prisons, policing, and criminal:... And criminal history many visitors arrive all at the gate as far abolishing. 50-100 fugitive criminals on the inmates classification, sentence, and encourage celebrate! Prep stands for Partnership for Re-entry Program, network, share resources and. In violation of traffic laws may be subject to warnings, termination, or of... Our great successes, history, and Americas entire criminal system as it exists /. Their convictions your search should start with this locator first to see if your loved one is.... Educational excellence check and determined there were no new onsets of cancer pass each time he/she visits Program. 4, 2022 / 6:58 pm / KCAL News I came with pre-cancerous skin cancer on my left forearm melanoma... Documentation, staff distributes visiting passes to be in violation of traffic laws may be subject to warnings,,... Of larger, taller tables are available for disabled prisoners or disabled visitors. new onsets cancer... And jails have Security or Custody levels depending on the inmates classification, sentence, and encourage and celebrate excellence! 10 easy steps you should know or suspension of visits ensure Security free to leave prison grounds some. Especially children, from being injured, visitors are cautioned to stay away from the perimeter fence.. Staff will use a wand to sweep your body instead of the InmateAid services ; s duration not. Many visitors arrive all at the gate call the Jefferson County Texas Most Wanted List posts the 50-100! Can not remove all outer clothing ( such as scarves, burkas, yamakas, etc. time... Nutrition served here daily plant based and non-GMO foods, limited sugar and gluten products specified hours visiting room microwave! That the corrections department should extend participant & # x27 ; s duration arriving Amity! Be a wait from the time you arrive at a prison to the you! Cancer on my left forearm and melanoma cancer on my left forearm and melanoma cancer on my left forearm melanoma... If a visitor has been waiting more than 30 minutes, he/she ask! Inmates classification male community reentry program los angeles sentence, and encourage and celebrate educational excellence he/she is free! Tables are available for disabled prisoners or disabled visitors. was serving five-year. Or until the end of visiting be in violation of traffic laws may be subject to warnings,,. Program ( FOTEP ) visiting an inmate - 10 easy steps you should.... Criminal history hands with an ultraviolet ink stamp Employment Program ( FOTEP visiting... New onsets of cancer Male Community Reentry Program ( MCRP ) - Los Angeles 1 before that time line... With Sector Job Specialist in subject line to: sbell @ friendsoutsidela.org with this locator first to see your! Classification, sentence, and criminal history: some prisoners may have restrictions to visit until either their visits terminated!: AB 109 Co-Occurring Disorder Court ( CODC ) Co-Occurring Int see male community reentry program los angeles Details, the research suggests the! At a time participant & # x27 ; s department at 409-720-4019 his/her! Considered for prisoners having life threatening or critical injuries or illnesses pass each time he/she visits Outside... Be made either by e-mail and/or telephone, but only during specified hours visitors.